We are MORE than just a control-store. Our genuine passion to provide service excellence is what makes us different.
Controlstore is an established, leading and respected HVAC peripherals provider in the control and automation industry, and we have been assisting customers with their HVAC needs since 2009.
We assist a range of customers from walk-in retail customers to sole traders and national companies, and we pride ourselves on our excellence in sales support and customer service. We have offices in Hornsby (Sydney) and Nundah (Brisbane) and a presence in New Zealand and Melbourne.
We stock the full range of all leading and key HVAC brands, from full systems to field devices, as well as peripherals such as controllers, sensors, and valves.
Controlstore’s approach is unique because we are passionate about discovering and meeting our customers’ needs, being proactive and providing you with MORE than just products – more availability, more reliability, more capability.
We are customer driven and we’re technology agnostic so we will always provide the best advice and products for your particular needs. We will even source non-standard items at the right price. We are continually looking to the future, finding the latest developments in HVAC automation, and sourcing new product ranges and suppliers that will enable us to cater to all our customers’r equirements and unique needs. We constantly educate our staff and expand their knowledge on government regulations and trends that affect our industry.
We are proud of our team, and our professionals are amongst the best in the industry, with a genuine passion to provide service excellence to our customers and enable them to implement successful HVAC systems. Our team aims at all times to work to our tagline, so you’ll benefit from MORE:
Availability: We’ll be accessible from start to finish – from providing the right advice, to ensuring order fulfilment, and following up post-implementation.
Reliability: Our commitment to responsive service, combined with our sales support and technical expertise means you can rest assured we’ll deliver.
Capability: Our team takes a proactive approach to adding value wherever possible including education, training and assistance from key suppliers.
We foster a team approach, and our people are encouraged to share their knowledge and experience. We promote continuing education and support employees who wish to undertake further tertiary studies or additional training.
On calling up Gary Pearce from Gtec to understand how we could improve our services, I was happy to hear from him that he had filled the survey before he met Phillip from Controlstore and now he is a very happy Danfoss customer, and Phillip is calling on him at regular intervals and catering to his needs. This is a very important feedback for us at Danfoss, to know that we are well represented in the market.
Jacob Mathews I Partner Sales Manager (Danfoss)
Just wanted to let you know that yesterday I changed out the dead Avion DFT-100 with your DFT-880. I was greeted with a flashing green LED so all looked good. This morning, when it was fairly cold (around 8C ambient), the 880 board forced the aircon into reverse and simultaneously turned off the fan deck in the ceiling. Not sure how long it remained in de-icing mode (perhaps 5 mins?) but it worked perfectly. All ice gone and instead of a typical 24C duct temperature when the compressor was iced up, it was now 34C! So, mission accomplished… So, many thanks once more for supplying me the 880 and for the very good price as well. It was a real pleasure dealing with you guys!
Bill McDonald I Customer (Australian Spectrum Consultants)
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